At AMZWholesaleMastery, we are committed to providing our valued students with exceptional products and services. We understand that sometimes circumstances may arise where a refund is necessary, and we aim to make the refund process as straightforward as possible. 

Please take a moment to review the following guidelines carefully to understand your rights and responsibilities.

Eligibility for Refund:

Must have implemented and actively participated in the program content/material, as demonstrated by completing at least 80% of the program.

Submitted a refund request within 30 Days after the purchase date.

Show proof of effort to engage with and implement the course content related to the Amazon wholesale process, including but not limited to Creating an Amazon seller's account and showcasing research on potential products for wholesale

Demonstrating active participation in the modules or assignments related to the Amazon wholesale process.

Must show proof of adhering to Amazon's policies and guidelines regarding the wholesale process. This includes compliance with product sourcing and listing requirements, as outlined by Amazon's Seller Central.

Refund Exclusions:

The following scenarios are not eligible for a refund:

If you have not actively participated in the course content or failed to demonstrate your engagement through completed coursework.

A refund request was made after the specified refund period has expired.

Refunds for third-party charges (e.g., platform fees, payment processor fees).

Refund Process:

To request a refund, you must contact our customer support team at Info@thewholesalemastery.com

The refund request should include the following details:

- Full name and contact information

- Date of Purchase

- Purchase dollar amount 

- Reason for the refund request.

- Evidence of eligibility

Refund Evaluation:

Once we receive the refund request and the required evidence, our team will thoroughly review the provided information to determine eligibility. We may contact you to gather additional details if necessary.

Refund Decision:

If eligibility is met and the evidence of active participation is satisfactory, we will initiate the refund process. The refund will be issued through the same payment method used for the original purchase. Please note that the refund amount will not include any transaction fees or third-party charges.

Non-Transferable:

Refunds are non-transferable and are only applicable to those who made the original purchase.

Please note that this refund policy is subject to change and may be updated occasionally. The most current version of the refund policy will always be available on our website.

You agree to comply with this refund policy by enrolling in our online education program. If you have any questions or concerns, please do not hesitate to contact our customer support team. We are here to assist you throughout your learning journey.

FULFILLMENT

Digital Delivery:

All of our educational content, including but not limited to, course materials, videos, assignments, calls, and resources, is delivered digitally through our online platform. Upon successful enrollment and payment, users will gain access to their chosen product immediately, subject to any system maintenance or technical issues beyond our control.

Technical Requirements:

Users are responsible for meeting the following technical requirements:

- A stable and reliable internet connection.

A compatible device (computer, tablet, or smartphone) with up-to-date software and browsers.

Access Duration:

Access to the course materials and resources will be available for the duration specified in the course description.

Modifications and Updates:

We reserve the right to modify course content, materials, or access duration, and to make updates or improvements to our platform. Users will be notified of any significant changes in advance.